Privacy Policy

Introduction

FireSticks UK ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website firesticks.uk and use our IPTV services.

Information We Collect

Personal Information

When you use our IPTV service, we may collect:

• Name and contact information (email, phone number)
• Payment information (processed securely through third-party payment processors)
• IP address and device information
• Account credentials and preferences

Usage Data

We automatically collect information about how you use our service:

• Streaming history and channel preferences
• Device type and operating system
• Connection quality and streaming performance
• Time and duration of service usage

How We Use Your Information

We use your information to:

• Provide and maintain our IPTV service
• Process payments and manage subscriptions
• Improve service quality and performance
• Provide customer support
• Send important service notifications
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• To trusted payment processors for billing purposes
• To service providers who assist in operating our service
• When required by law or to protect our rights
• To business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie settings through your browser preferences.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Usage data may be retained for analytical purposes in anonymized form.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@firesticks.uk
• WhatsApp: +44 7454 170386
• Website: https://firesticks.uk/contact.html